Privacy policy

1. Collection and processing of personal data

1.1. Rita Livia Jewelry collects and processes the following personal data of the Customer:

1.1.1. Customer’s first and last name;

1.1.2. Customer’s email address;

1.1.3. Customer’s phone number;

1.1.4. Customer’s address;

1.1.5. Information exchange between the Customer and Rita Livia Jewelry;

1.1.6. Customer’s IP address.

2. Use of cookies in the online store

2.1. Rita Livia Jewelry uses cookies to optimize Website traffic and to analyze Customer’s Website usage. If the Customer has not set his web browser in such a way that it refuses all or certain types of cookies, the cookies will be issued as soon as the Customer visits the Online Store.

2.2. Rita Livia Jewelry uses the following types of cookies:

2.2.1. Google Analytics cookies are used to analyze the Customer’s behavior in order to improve the Website. These cookies provide Rita Livia Jewelry with information about the number of Customers on the Website, the pages they visit and the length of time they spend on the Website. All information collected through cookies is combined with similar information received from other Customers and is therefore anonymous. Rita Livia Jewelry does not identify individual users.

2.2.2. Rita Livia Jewelry uses Facebook Pixel via Facebook to direct advertising to the Customer and to analyze the advertising flow, which in turn leads to the monitoring of the Customer’s web traffic by Facebook.

2.3. The Customer has always the option to check cookies through their browser settings. If the Customer prefers not to receive cookies, the Customer may configure the web browser to reject all cookies or send a warning when a cookie is issued.

3. Purpose of the processing of personal data

3.1. Personal data collected about the Customer is processed only for the purpose of providing the Service, enabling the provision of the Service, and enabling the use of the Online Store, inter alia for the following purposes:

3.1.1. To fulfill an order placed in the Online Store;

3.1.2. Online Store’s customer relationship management and customer communication;

3.1.3. Compilation and research of sales and customer base analytics;

3.1.4. Development of Online Store usability and services;

3.1.5. Improving the usability of the Online Store based on the data stored in cookies.

4. Method of processing personal data

4.1. The Customer’s personal data is processed only to the extent that has become known to Rita Livia Jewelry through the Online Store purchase process, through the preparation and fulfillment of the submitted order.

4.2. The personal data collected will be stored only for the purposes specified in clause 3 of these general and purchase conditions.

5. Storage and protection of personal data

5.1. All personal data collected about the Customer is stored on servers located in the countries of the European Union or the European Economic Area.

5.2. The personal data related to the Customer, which Rita Livia Jewelry uses for fulfilling the Agreement and to ensure the performance of the Agreement, shall be stored for up to 3 years from the receipt by the respective personal by Rita Livia Jewelry. The basic accounting documents are kept for 7 years in accordance with the Accounting Act.

5.3. Only Rita Livia Jewelry’s employees and members of the management bodies have access to the Customer’s personal data, who have the right to use the personal data only in connection with the provision of the Service and the management of the Online Store.

5.4. Rita Livia Jewelry may have additional obligations to retain certain personal information due to applicable law.

6. Sharing of personal data

6.1. Rita Livia Jewelry does not disclose the Customer’s personal data to third parties, except in the following cases:

6.1.1. For the provision of the service (for delivery of the order placed in the online store);

6.1.2. In order to make payments, the necessary personal data is forwarded to one authorized payment processor, according to the Customer’s choice at the payment stage of the purchase process: Maksekeskus AS or Paypal Pte. Ltd.

6.1.3. To ensure fulfilling of the Sales Agreement;

6.1.4. Due to the sale of the company, in whole or in part, or the restructuring of the company. In this case, Rita Livia Jewelry will take all necessary measures to ensure the continued protection of the Customer’s personal data;

7. Customer’s rights in relation to personal data

7.1. The Customer has the right to access the personal data collected and processed about him/her and has the right to demand the correction of inaccurate personal data.

7.2. If the processing of personal data is prohibited in accordance with the applicable law, the Customer has the right to demand the termination of the processing of personal data and the closure or deletion of the processed personal data.

7.3. If the rights of the Customer are violated during the processing of personal data, the Customer has the right to apply to the Data Protection Inspectorate or a court, unless otherwise set by law.

7.4. If the Customer’s rights have been violated during the processing of personal data, the Customer has the right to demand compensation for the damage caused to him or her.

7.5. If there are any questions regarding the processing of personal data and these Privacy Terms, please contact us by e-mail